Telephone Based Support

Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing:

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Please, before you call have the following information ready. This will significantly speed up the support response process and enable Commvault to serve you better.

• Company Name
• Your Name and Contact information
• CommCell ID
• Product Version & Service Pack Level
• A brief description of the problem

Non-Maintenance Customers

Customers who do not have a maintenance agreement with Commvault will have limited access to technical resources. Commvault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.

Our goal is to answer your call within 2 minutes.